Help

Support

Last updated July 15, 2026

Contact us

For account help, billing questions, bug reports, or App Store / TestFlight issues, email support@freshflowai.ca.

We typically respond within 1–2 business days. Include your account email and a short description of the issue (screenshots help).

Common topics

Signing in

Use the same email you registered with. If you signed in with Google or Apple, use that same provider button. Password resets are available from the forgot password page.

Routines & workout plans

Import a featured plan from Workout plans, or generate a routine from your profile. If equipment or restrictions change, save your profile and regenerate so workouts stay aligned.

iOS app

The Titan app is a native shell around titan.freshflowai.ca. Most training updates appear without a new App Store build. Rebuilds are only needed for native shell or sign-in changes.

Deleting your account

Open Settings, choose Delete Account in the danger zone, and confirm. That permanently deletes your account and associated data.

If you cannot access your account, email support@freshflowai.ca from the email address associated with your Titan account. See also Account deletion.

Safety

This app does not replace medical advice. Stop exercising and seek medical care for severe pain, weakness, numbness, chest pain, fainting, or unusual shortness of breath.